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Hospital Bills & Insurance


If You Have Health Insurance

We will need a copy of your identification card. You will be asked to assign the benefits from the insurance company directly to the hospital.

All patients should familiarize themselves with the terms of their insurance. This will help you understand the hospital's billing procedures and charges.

If You Are a Member of an HMO or PPO

Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If your plan's requirements are not followed, you may be financially responsible for all or part of the services rendered in the hospital. Some physician specialists may not participate in your health care plan, and their services may not be covered.

If You Are Covered by Medicare

We will need a copy of your Medicare card to verify eligibility and process your Medicare claim. You should be aware that the Medicare program specifically excludes payment for certain items and services such as cosmetic surgery, some oral surgery procedures, personal comfort items, hearing evaluations and others. Deductibles and co-payments also are the responsibility of the patient.

If You Are Covered by Medicaid

We will need a copy of your Medicaid card. Medicaid also has payment limitations on a number of services and items.

If You Have No Insurance

A representative from the Patient Accounting Department will discuss financial arrangements with you. A hospital representative is available to assist you in applying for Medicaid or other government assistance programs. The patient representative may be contacted extension 1140.

Your Hospital Bill

The hospital is responsible for submitting bills to your insurance company and will do everything possible to expedite your claim. You should remember that your policy is a contract between you and your insurance company, and you have the final responsibility for payment of your hospital bill. We have payment options available to assist you in paying your bill.

Your bill reflects all of the services you receive during your stay. Charges fall into two categories: a basic daily rate, which includes your room, meals, nursing care, housekeeping, telephone and television; and charges for special services which includes items your physician orders for you, such as x-rays or laboratory tests.

If you undergo certain tests or treatments in the hospital, you may receive bills from physicians you did not see in person. Those bills are for professional services rendered by these doctors in diagnosing and interpreting test results while you were a patient. Pathologists, radiologists, and other specialists perform these services and are requires to submit separate bills. If you have questions about these bills, please call the number printed on the statement you receive from them.

100 Medical Drive, Borger, TX 79007, (806) 467-5700
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